Privacy Policy
Last updated: July 5, 2026
Protecting your privacy and personal data is important to us. This Privacy Policy explains how Click & Translate collects, uses, and processes personal data when you use our products and services. By using our services, you agree to the collection and processing of your data in accordance with this Privacy Policy. This Privacy Policy is incorporated into and forms part of our Terms of Service.
Data Collection and Use
To provide the Service, we collect the following categories of information:
- Account Data: When you register an account or sign in, we collect and verify the information you provide, such as your email address. This information is used to identify your account, authenticate you, and support password recovery.
- Interaction Data: When you contact us via email or support channels for feedback, inquiries, or complaints, we collect the personal data you choose to provide, such as your message content and contact information.
- Usage Data: We may collect information about how you use the Extension and Website, such as device type, browser version, feature usage, and error logs. This data helps us improve the product and optimize the service experience.
- IP address data: We may collect your IP address to identify the country or region in which you are located so that we can provide localized services and protect against abuse.
- Text translation data: When you use the translation function, the text content you submit is sent to our translation provider for processing. We do not use your translation content to train our own AI models.
- Payment Data: When you purchase translations, payment processing is handled by Paddle, our payment service provider. We do not store your full payment card details on our servers.
Data Collected by Third-Party Services
- We use third-party AI translation providers to process translation requests. Text you submit for translation is transmitted to these providers solely for the purpose of generating a translation. Please refer to the privacy policies of the respective providers for their data handling practices.
- We do not train our own artificial intelligence models on your personal data or translation content.
- Payments are processed by Paddle. For information about how Paddle handles your payment data, please refer to the Paddle Privacy Policy.
Data Sharing, Transfer, and Disclosure
We do not sell your personal information. We may share your personal data in the following circumstances:
- Service Providers: We may share data with vendors and service providers who assist us in operating the Service, such as payment processors, hosting providers, and translation engine providers. We require these providers to protect your data appropriately.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. We will require successors to continue to be bound by this Privacy Policy.
- Legal Requirements: We may disclose information when required by law, regulation, or legal process, or when necessary to protect the rights, safety, and security of our users and the public.
Update or Delete Your Data
- Update Your Data: You can log in to your account to update certain account information. For other changes, contact us via email.
- Delete Your Data: If you wish to delete your data, contact us at support@translate-text.com. We will assist you after verifying your account identity.
Data Security
We take data security seriously and implement appropriate measures to prevent unauthorized access, alteration, disclosure, or destruction of data. These measures include encryption and industry-standard security practices. However, no method of transmission or storage is completely secure.
Privacy Policy Updates
Our services and business may change over time. We may update this Privacy Policy at any time. The latest version will be posted on this page. By continuing to use our services after changes take effect, you agree to the revised Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, contact us at support@translate-text.com.